Tag Archives: Lean Service Management

Lean and ITIL – Closing the Gap

After some years with IT Service Management and ITIL being the main topic for improving IT departments, a new word has appeared: Lean. Lean and ITIL, ITIL and Lean. It looks so obvious that both should be considered together – … Continue reading

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Lean IT, ITSM/ITIL and BI in one sentence :)

Lean IT covers ITSM/ITIL and BI seamlessly Okay, I know that doesn’t say much, but it is one sentence, right?! I put a small quiz out on Twitter (Who can combine #lean #itsm or #itil and #businessintelligence one sentence?), and … Continue reading

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