Tag Archives: Customer

Value Stream Management and Readiness

This evening I did something which is seemingly a bit foolish, but which is nevertheless characteristic for me: instead of reading one of the 200 books I have piled up for future reading I again browsed through one of those … Continue reading

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Lean Data for Service – Size Doesn’t Matter!

With so much talking these days about big data, it is easy to feel a bit ashamed of those small data some of us are usually dealing with… But cheer up! Lean comes to rescue 🙂

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