Daniel Breston is an important figure in Lean IT – see the interview with him here and learn how and why he engaged with Lean in IT.
See the video at The Hypertextual: #lis2013 Interview Series : Daniel Breston
Related articles
- Service management revisited (information-age.com)
- IT Service Management following ITIL processes is Inherently Agile (jayantatw.wordpress.com)
- ITIL (Information Technology Infrastructure Library) (kasudev.wordpress.com)
- ITIL Service Level Management Process…. (itilservicestrategy.wordpress.com)
- Lean and IT – Closing the Gap (nocrisis.net)
- Lean IT and ITIL – Stopping the Negative Spiral (nocrisis.net)
- Lean IT – Start Here! (nocrisis.net)
The YouTube-video is at http://www.youtube.com/watch?v=R9mC1O5xTp4